Privacy Policy

  1. Introduction
    Bliss is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, shared online and safeguard your information when you visit our website and use our services. By accessing or using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not use our services.

  2. Information We Collect
    We may collect and process the following types of information:
    1. Personal Information
      • When You Subscribe to Our Email List: We collect your name, email address, and IP address.

      • When You Use Our Contact Form: We collect your name, phone number email address, role, company, and IP address, postcode, preferences, interest, Web browser type and version, and a list of URLs starting with a referring site, your activity on Our Site.

      • When You Purchase Services Online: We may also collect your credit card information; however, this information is processed by a third-party payment processor and is not stored by Bliss.

    2. Non-Personal Information
      • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track the activity on our website and store certain information. Cookies are small data files placed on your device that help us enhance your user experience and collect information about how our website is used.

      • This is the data we might collect: Your web browser type and version, a list of URLs starting with a referring site, your activity on Our Site, and your IP address.

  3. How We Use Your Information
    All personal data is processed and stored securely for no longer than is necessary in light of the reason(s) or purpose(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Applicable Laws ​at all times

    Bliss may use the information we collect in the following ways:

    • To Provide and Improve Our Services: We use your personal information under a lawful basis to provide the services you request and to improve our offerings.

    • To Communicate with You: We may use your contact information to respond to your inquiries, provide and manage your Account, send you updates, and inform you and supply you about new services, promotions, and events, provide and manage your access to our Site, replying to emails from you, market research.

    • For Analytics: We use cookies and similar technologies to analyze how users interact with our website, which helps us improve our services and user experience and gather feedback to enable us to improve Our Site and your user experience continually;

    • For Legal Compliance: We may use your information as required to comply with applicable laws and regulations, including those related to financial transactions and fraud prevention.

    You have the right to withdraw your consent, wherever the same has been obtained, to us using your personal data at any time and to request that we delete it.

    We do not keep your personal data for any longer than is necessary in light of the reason(s) or purpose(s) for which it was first collected.

  4. Data Storage and Security
    • Data Storage: Your personal data is stored on servers located in Germany, managed by our hosting provider. We also use Mailchimp to manage our mailing lists, which may store your email information on their secure servers. You are deemed to accept and agree to this by using Our Site and submitting information to us.

    • Data Security: We take reasonable measures to protect, safeguard and secure your personal data collected through Our site from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

  5. Sharing Your Information
    We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

    • Service Providers: We may share your information with third-party service providers that are located outside of the jurisdictions of the Applicable Laws who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We will take all reasonable steps to ensure that your data is treated as safely and securely as it would be under the Applicable Laws​​.

    • Legal Obligations: We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or a government agency).

  6. Your Rights
    As a user, you have the following rights regarding your personal data:

    • Right to Access: You have the right to be informed about our collection and request a copy of the personal data we hold about you.

    • Right to Rectification: You have the right to request correction of any inaccurate or incomplete data.

    • Right to Erasure: You have the right to request that we delete your personal data, subject to certain legal obligations.

    • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.

    • Right to Object: You have the right to object to our processing of your personal data under certain conditions.

    • Right to Data Portability: You have the right to request that we transfer your data to another organization or directly to you under certain conditions.

    • Right to withhold information: You may access certain areas of Our Site without providing any data at all. However, to use all features and functions available on Our Site you may be required to submit or allow for the collection of certain data.

    To exercise any of these rights or If you have any cause for complaint about our use of your personal data please contact us at the email address provided in the Contact Information section below.

  7. How Can You Control Your Data?

    When you submit personal data via Our Site, you may be given options to restrict our use of your data. In particular, we aim to give you strong control on our use of your data for direct marketing purposes (including the ability to opt-out of receiving emails from us, which you may do by unsubscribing using the links provided in our emails and at the point of providing your details).

  8. Cookies and Tracking Technologies
    We use cookies to:
    • Enhance User Experience: Remember your preferences and improve the functionality of our website.

    • Analytics: Understand how visitors interact with our website, which helps us improve our services.

    You can choose to disable cookies through your browser settings; however, this may affect your ability to use certain features of our website.

  9. International Data Transfers
    Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Germany and choose to provide information to us, please note that we transfer the data to Germany for processing.

  10. GDPR Compliance
    Bliss complies with the European General Data Protection Regulation (GDPR). If you are a resident of the European Economic Area (EEA), you have additional rights under the GDPR, including the right to lodge a complaint with a supervisory authority.

  11. Changes to This Privacy Policy
    Bliss may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the “Last Updated” date. Your continued use of the services after any such changes constitutes your acceptance of the new Privacy Policy. We recommend that you check this page regularly to keep up-to-date.

  12. No Age Restrictions
    Our services and website are accessible to users of all ages. However, we encourage parents and guardians to monitor the online activities of minors.

  13. Contact Information
    If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal data, please contact us at:

    • Email: info@bliss-consulatancy.com
    • Phone: +972-54-9545610
    • Address: Block E, River Court
      6 St. Denis Street
      Port Louis 11328
      Mauritius